Not Sure What to Order? We’re Here to Help.
Have questions about our souvenirs, packages, customization, or ordering process? We’ve got you covered. Here are answers to some of the most common questions our customers ask to help you make the right choice with confidence.
Do you customize souvenirs?
Yes. Products and packages can be customized around your event and requirements.
What events do you cater for?
Weddings, birthdays, anniversaries, corporate events and other celebrations.
Can I order in bulk?
Yes. Bulk and corporate enquiries are welcome.
Can I use my own logo?
Yes. Share your logo, colours, names, messages and other requirements.
How do I get a quotation?
Complete the quote form or message us directly on WhatsApp.
Everything you need to feel confident about starting.
Still have a question? Send it to us on WhatsApp and we'll guide you through it.
Ordering & customization
Can I request a product that is not shown?
Yes. The website is an inspiration catalogue, not a limit. Tell us what you have in mind and we can discuss availability, customization and suitable alternatives.
Can I send my own design or logo?
Yes. You can share logos, names, messages, reference pictures, colours and other design requirements during consultation.
Can products be combined into one package?
Yes. We can curate combinations into gift sets or hampers based on the occasion, recipient and budget.
Quantity, timing & pricing
Do you handle bulk orders?
Yes. Bulk event and corporate orders are welcome. Share the approximate quantity so we can recommend the most practical options.
How is pricing determined?
Pricing depends on product choice, quantity, customization, packaging and other project requirements. A personalized quote is the best way to get an accurate figure.
How early should I contact you?
Earlier is better, especially for larger or highly customized orders. Tell us your event date and we can discuss a realistic timeline.
You don't need a perfect brief to contact us.
A date, quantity and rough idea is enough to start. We'll help you turn it into a clearer plan.
Talk to Glimpaxe →